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Installation Technician III

Job Type

Full Time

About the Role


    NPi Systems, the sales and installation division of NPi Audio Visual Solutions, is a full-service audio-visual integrator serving Ohio and surrounding states. NPi Systems can design, install, and service any size of project from a simple board room set-up for virtual meetings to college arenas and stadiums. Our highly certified industry experts and installers share a vision to help people achieve their technology driven goals and is a long-term partner for organizations of all sizes. As authorized dealers for the most respected brands in the industry, we continue to support the purchase
    long after the sale.


    The Installation Technician 3 will perform installation tasks on NPi contracted projects including, but not limited to: cable pulls, cable terminations, install system equipment and components, rack systems and fabrication per project directives and requirements. The Installation Technician 3 will be expected to lead and direct installation crews on larger, more complex projects by coordinating and reporting progress to the Project Manager or Site Superintendent ensuring projects achieve time, scope, budget, quality, safety, and customer satisfaction requirements.

    Day-To-Day Responsibilities:

    • Perform installation tasks as noted in job summary based on project scope and directives.
    • Demonstrate job site leadership, mentor Level 1 and Level 2 Technicians on site and verify all quality of work.
    • Read and interpret project system schematics and architectural/construction blueprints.
    • Use hand and power tools to terminate various connectors (XLR, Coax, CAT, Phoenix, NL, etc.), mount
    equipment (racks, TVs, projectors, speakers, acoustic panels, etc.), and various other related tasks.
    • Test point to point cabling, functionality of systems, code for control and DSP systems – field load as necessary.
    • Track, manage and secure all associated equipment and tools on jobsite.
    • Work with office staff to initiate return material authorizations as needed.
    • Support an Engineer or Programmer with minor programming changes.
    • Support the Project Manager with site supervision of install team, communication of daily job site status, and completion of required job documentation.
    • Act as customer liaison on site per project scope and directives – direct on-site change requests to Project Manager for confirmation and direction.
    • Communicate and coordinate with other trades on site.
    • Perform client training as needed.
    • Travel to various job sites required.




  • Effectively communicate with employees, customers, and colleagues.

  • Ability to use hand and power tools in a safe and efficient manner.

  • Ability to work and think independently and ensure to meet deadlines.

  • Advanced computer knowledge.

  • Expertise in complex wiring configurations and/or signal flow for audio, video, control, network.

  • Ability to lead site teams on medium to large, complex projects.

  • Control system programming changes and troubleshooting capabilities.

  • Expertise in use of specific test equipment for required applications.

  • Knowledge and application of industry installation safety codes and standards.

  • Valid and current AVIXA CTS general certification required.

  • OSHA 10-Hour construction course certification required.

  • OSHA personnel lift certification course required.

  • High school diploma or GED required.

  • Valid Driver’s License and a motor vehicle record that meets NPi standards. CDL preferred.

  • The ability to obtain formal approved clearances (government, client, or system specific).

  • Minimum of 4 - 6 years in audiovisual, electronics or related industry installation experience required.


  • Formal education in audio visual, electronics, or related fields preferred.

  • Industry specific and manufacturer training / certifications.

  • Confirmed project site lead role experience.

Items to Consider:

  • NPi reserves the right to alter work hours and work location, as necessary. Work hours may vary based on client requirements. Some overnight travel is required, up to 8 hours from headquarters with weekly stays. Home on weekends.

  • This position will work on customer sites and will occasionally deal with a construction site work environment. The employee will be responsible for their safety while on job sites and comply with all safety regulations in place by the general contractor or customer. Use of PPE is required on job sites and is provided by NPi when necessary.

  • The employee will typically spend at least 80% of their time on their feet and is required to be mobile around the job site. The employee must have the ability to climb ladders, use stairs, use equipment and personnel lifts to 80 feet, and move materials up to 75 pounds.

  • The individual is regularly required to use computers, keyboards, test equipment, and controls required for installation projects.

  • Specific vision abilities required for this job include color vision, close vision, distance vision, peripheral vision, and depth vision.

  • Excellent hand-eye coordination as well as dexterity is required.

Join the Team

• Full company paid medical benefits for the employee, including vision and dental.
• Discounted spousal and family medical benefits available.
• Generous 401K matching program.
• Paid holidays, sick days, and personal days.
• A company provided cell phone and laptop.
• Company provided vehicles.
• Training and professional development opportunities.

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